Glimpse of my Story
Hi! Welcome to my professional profile. I am a growth-oriented Program Manager focused on delivering successful projects, with a track record of implementing 18+ Digital Transformation Projects. Currently pursuing my Masters in Project Management from NYU, I am seeking a challenging opportunity to grow in the field of product management/program management.
Anisha Arora
PROGRAM MANAGER
+1(646)899-8120
Email:
Address:
Jersey City, NJ, USA
Date of Birth:
January 1st, 1980
Phone:
EXPERIENCE
January,2024 -Present
Project Co-Ordinator Graduate Assistant
Learning and Teaching Nexus, NYU
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Successfully led projects deploying tools like Learning Management Systems, and Calendly. Enhanced faculty experience by improving coordination efficiency by 20% and a 15% reduction in course preparation time
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Facilitated communication, managed calendars,& organized workshops for faculty, leveraging tools like Asana & Confluence
June,2024- August,2024
Project Management Intern
Project Management Intern
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Implemented a CRM system, to enhance client experience and streamline internal processes, resulting in a 20% increase in operational efficiency and annual savings of $135,000
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Established product roadmaps, and conducted A/B Testing for the website focusing on improving user experience by 30
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Designed, implemented, and managed the Student Leadership Program for a client, United Healthcare.
January,2024-May,2024
Ernst and Young
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Spearheaded & prototyped (Figma) a generative AI platform for employee upskilling, resulting in a 35% decrease in training costs. Conducted market research to ensure alignment and feasibility
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Empowered EY with actionable insights on Gen AI's potential for their customers through data visualization and storytelling
Strategy Intern
October,2022-April 2023
Program Manager: Enterprise Accounts
Salesforce
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Delivered SAAS projects to facilitate 12+ Fortune 500 companies in their digital transformation journey, resulting in a 27% improvement in business process automation; leveraged Jira, Salesforce, ChatGPT, Tableau
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Ensured customer satisfaction through stakeholder management and cross-functional collaboration with Engineering, Operations, and Sales teams. Created RFPs for govt. customers; exceeded targets by 120%
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Reduced team’s turnover time by 12% by preparing various Dashboards and Reports to assist senior management in fact-based decision-making and future strategy planning
July,2021-October,2022
Program Manager:Small & Medium Business
Hewlett Packard Enterprise
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Successfully executed cloud transformation projects and managed 100+ Small & Medium Businesses, totalling USD 4 million
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Developed strategies to oversee projects executed by 10+ channel partners, ensuring customer satisfaction across South India
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Reduced the project implementation cycle to as low as 30 days by collaborating with cross-functional teams by utilizing Agile Methodology & Kanban
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Won the award for “Best performing region” for Small and Medium Enterprises; exceeded the targets for FY22 by 135%
EDUCATION
Master's in IT Project Management
September,2023-December,2024
New York University, USA
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Coursework: Principles of Project Management, Agile Project Management, Risk Management & Quality Assurance,Intercultural Business Communication
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GPA:3.96
Master's in Technology Management
NMIMS University, India
June,2019-May,2021
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Coursework: Management Information System, Business Research Methodologies, Operations Management, Data Analytics
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GPA: 3.36​
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Bachelor's in Computer Engineering
June,2016-May,2019
NMIMS University, India
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Coursework: Software Engineering, Data Structures, Python, Database Management Systems, Networking, Cloud Computing
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GPA: 3.36
Certfifications
Project Management Professional, PMI
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Received the Project Management Professional (PMP) certificate with an above-target score, valid till June,2027
Google Project Management
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Received the Google Project Management Certificate with an overall score of 96%
EXTRA CURRICULAR LEADERSHIP
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NYU Project Management Students Network: Events Chair
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Executed 10+ events that cater to social, community service, & professional development aspects. Managing the promotions, marketing, logistics and growing the community by 25% more engagement
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Google Ad Grants Online Marketing Challenge​
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Commended as the Top Marketer for enhancing the visibility of the NPO, The Dancing Cat, by 23% in 2 months through Google Ads campaigns on Facebook and Instagram, and Search Engine Optimization for the website, resulting in an 18% increase in adoption rate
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Student Ambassador
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Conferred the Student Ambassador Award for academic excellence and contributing to extracurricular by leading 50+ events and 2 fests, being an active part of the Students Council as the Publicity Head
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Social Impact
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Educated over 70 underprivileged kids for 2 years with Spark a Change NGO, enhancing their skills and opportunities and teaching them about English and Life Science.
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Volunteered with a Covid-19 resource group, supporting essential supply distribution and community outreach efforts during the pandemic.
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SKILLS
Project Management
Strategy and Business Transformation
Product Strategy
Product Management
Market Research
Client Relationship Management
EXPERTISE
Project Management
Product Management
Client Relationship Managment
Delivering successful projects from inception to completion, optimizing resource allocation, managing risks, and ensuring stakeholder alignment.
Delivering exceptional products through roadmap development, market analysis, and cross-functional collaboration to achieve business objectives.
Fostering strong partnerships and delivering exceptional customer experiences through effective communication and collaboration.